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8th July 2023, 03:09 PM #1
4 TomTom Go 520 units bootloop problem
I have 4 identical tomtom go 520 (4PN50) units with the same problem of constant restarts. The units turn on when connected to PC, displays tomtom logo, then it displays this:
after that TomTom MyDrive starts and briefly shows repairing or retoring device, and after a second the unit reboots and the process starts again... Sometimes it stays on the screen but only when tomtom mydrive isn't running. It seems like the device resets when TomTom MyDrive starts "fixing" the internal memory of the device but it might be just a coincidence. Memory error or broken memory? And the exact same situation on 4 units?
Any idea what could be the cause and is there a way to fix it?
EDIT: I actually fixed one of them. I fiddled with tomtom service tool and some navcore and at one point it flashed something, after that the device turned on. It actually turned out to be a TomTom 7350. I don't know why but anyway, i can't repeat this on the others but i will continue tryingma_ko Reviewed by ma_ko on . 4 TomTom Go 520 units bootloop problem I have 4 identical tomtom go 520 (4PN50) units with the same problem of constant restarts. The units turn on when connected to PC, displays tomtom logo, then it displays this: https://bridge-files.tomtom.com/developer/images/recovery-failure.png after that TomTom MyDrive starts and briefly shows repairing or retoring device, and after a second the unit reboots and the process starts again... Sometimes it stays on the screen but only when tomtom mydrive isn't running. It seems like the Rating: 5Last edited by ma_ko; 8th July 2023 at 04:20 PM.
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13th July 2023, 03:20 AM #2
hello if you show that logo of the photo, it seems that it is not GO520, rather they look like "Webfleet" or "Telematics"
that logo indicates that "Webfleet" or "Telematics" by microSD are packages containing Navcore and Map, they only support map with which they were bought, Europe or Truck example.
if you have access to black screen white letters look at the serial number (you can put 2 first letters) and Navcore, but if you stay in that logo it seems that it does not access to load Navcore.
regards
iGO R3 HERE EUROPE 2023.Q4
Thank you very much for the contribution