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10th December 2019, 11:30 PM #1
Go 950 Live doesn't connect to live services
The Live sub on my Go 750 has expired and, as we all know, TT wont renew it. So I got a Go 950, bought a sub for Live for it BUT it doesn't connect. If I check for "My Services" it comes up with an error 107. TT are no help as they just want me to buy a new one!
I have formatted it and reloaded the Navcore from TTHome etc but it doesn't make any difference. Anybody got any ideas?
Thankssunseeker09 Reviewed by sunseeker09 on . Go 950 Live doesn't connect to live services The Live sub on my Go 750 has expired and, as we all know, TT wont renew it. So I got a Go 950, bought a sub for Live for it BUT it doesn't connect. If I check for "My Services" it comes up with an error 107. TT are no help as they just want me to buy a new one! I have formatted it and reloaded the Navcore from TTHome etc but it doesn't make any difference. Anybody got any ideas? Thanks Rating: 5
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10th December 2019, 11:49 PM #2
Quite a similar problem, albeit on a NAV3 device here so i would suggest you try TT 1st:-
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
or even query it here as the 950 is still supported
Once sorted, check this out:-Last edited by biggerdave; 10th December 2019 at 11:54 PM. Reason: rev tel No
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sunseeker09 (20th December 2019)
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11th December 2019, 01:49 AM #3
One other thing to remember is that if the device (sim card) has not been connected to Live Services for over 18 months TT will disconnect/cancel/block the sim card from being used so if that is the case then you'll be entitled to ask for and get a refund from TT and we've yet to find a way of resurrecting a cancelled sim card
Last edited by biggerdave; 20th December 2019 at 10:54 PM. Reason: edit to read 18 months
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sunseeker09 (20th December 2019)
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20th December 2019, 08:42 PM #4
I got a refund from TT! As I find the live services very useful I have bought a Go 5200 with Lifetime Maps and Live Services. Still trying to work out how to get bmp and ogg files on to it but it's not looking promising. Looks like I will either have to trust TT Safety cameras or run PGPSW Cameralert on my mobile.
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20th December 2019, 10:43 PM #5
Nah, just stick to the speed limits, simples!
PS Just found this which confirms that Sim cards are automatically deactivated after 18 months non-use (and cannot be reactivated) so post #3 above edited accordingly:-
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sunseeker09 (21st December 2019)
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